www.codycrafted.com

Privacy Policy

Cody Crafted llc — how we collect, use, and protect your information.

Last updated: July 7, 2026

Overview

Cody Crafted llc ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy (the "Policy") explains how we collect, use, disclose, and safeguard information from individuals and businesses ("Customers," "you," or "your") who access or use our services, including our Automotive services and related customer services (the "Services"), our website at https://www.codycrafted.com/, and our related communications and tools, including our SMS text messaging program.

By accessing or using our Services, you agree to the terms of this Policy. If you do not agree with this Policy, please do not use our Services.

1. Information You Provide Directly to Us

Account and Service Information: When you request service or do business with us, we collect information such as your name, email address, phone number, mailing address, and other details necessary to provide our Services and manage your account.

Payment and Financial Data: If you make a payment, we may collect payment card information, billing addresses, and transaction records. Payment information may be processed by third-party payment processors in compliance with applicable laws.

SMS and Messaging Data: If you participate in Cody Crafted llc's SMS messaging program or communicate with us via text message, we collect your mobile phone number, message content, opt-in and opt-out status, and related metadata. This information is used solely to operate the SMS program and communicate with you as described in this Policy.

Support and Communications: If you contact us for support or provide feedback, we may collect your name, contact information, and the content of your communications.

2. Information Collected Automatically

Usage Data: We may collect information about how you use and interact with our website and Services, such as pages viewed, features used, access times, and other usage metrics.

Device Information: We may collect device information such as IP addresses, browser type, operating system, device identifiers, mobile network information, and other technical details.

Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to improve your experience, remember your preferences, analyze usage patterns, and personalize content. You can manage cookie preferences through your browser settings, but disabling cookies may affect certain functionalities of our website.

3. Information from Third Parties

We may receive information about you from third-party service providers, payment processors, or publicly available sources to help us verify your identity, prevent fraud, or improve the Services.

4. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• To Provide and Improve the Services: to operate, maintain, and enhance the functionality, security, and usability of our Services.

• To Facilitate Transactions: to process payments, fulfill orders, track invoices, and assist with financial reconciliation.

• To Communicate with You: to send administrative information, respond to inquiries, provide customer support, and deliver service updates, work order notifications, and relevant notifications, including via SMS messaging where you have opted in.

• To Personalize Your Experience: to tailor content and features to your preferences and account settings.

• To Analyze and Improve: to monitor and analyze trends, usage, and activities in connection with the Services, helping us improve performance and enhance customer satisfaction.

• To Enforce Our Terms and Policies: to investigate and prevent fraud, unauthorized access, security incidents, or other illegal activities, and to ensure compliance with our terms and legal obligations.

• For Legal and Compliance Purposes: to comply with applicable laws, regulations, legal processes, and enforceable governmental requests; and to protect the rights, property, and safety of Cody Crafted llc, our Customers, or others.

5. How We Share Your Information

We may share your information as follows:

With Service Providers: we engage trusted third-party service providers to perform functions on our behalf, such as payment processing, SMS messaging delivery, data hosting, analytics, and customer support. These providers are required to protect your information and use it only for the purposes we specify.

With Your Consent: we may share your information with third parties when you have given us your explicit consent to do so.

Business Transactions: in the event of a merger, acquisition, financing, reorganization, bankruptcy, or other corporate event, your information may be transferred to a successor or affiliate as part of that transaction.

Legal Compliance and Protection: we may disclose your information if required by law or in response to a subpoena, court order, or other legal request, or when necessary to protect our rights, property, or safety, or that of our Customers or the public.

5.1 SMS Program — Mobile Opt-In Data Sharing Restrictions

Text messaging originator opt-in data and consent will not be shared with any third parties. No mobile information will be shared with third parties or affiliates for any purpose. Mobile phone numbers, opt-in consent records, and SMS messaging data collected through Cody Crafted llc's SMS program are used exclusively to operate the SMS messaging program and communicate with you as described in this Policy, and are not sold, rented, shared, or transferred to any third party or affiliate — including in connection with any merger, acquisition, financing, or other business transaction. This SMS opt-in data restriction controls over any more general sharing described elsewhere in this Policy.

6. Data Security

We employ reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure the integrity and security of our systems, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements. The criteria we use to determine retention periods include the nature of the data, the reason it was collected, and any applicable legal requirements.

8. Your Choices and Rights

Access and Update: you can review, update, or correct the personal information associated with your account by contacting us at cody@codycrafted.com.

SMS Opt-Out and Help: you may opt out of receiving SMS messages at any time by replying STOP to any message you receive from Cody Crafted llc. After opting out, you will receive a one-time confirmation and will no longer receive SMS messages unless you re-subscribe. Reply HELP to any message for assistance. Message frequency may vary, and standard message and data rates may apply. Consent to receive SMS messages is not a condition of any purchase or service.

Cookies and Tracking: you can manage cookies and similar technologies through your browser settings. Disabling these technologies may limit the functionality of our website.

9. Children's Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect or solicit personal information from children. If you become aware that a child under 16 has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may modify this Policy from time to time. If we make material changes, we will provide notice (e.g., by posting a notice on our website or within the Services). Your continued use of the Services after the effective date of the updated Policy constitutes your acceptance of the changes. See also our SMS Terms & Conditions.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:

Cody Crafted llc

Business type: Automotive services

141 Chaparral Drive, Burleson, TX 76028, US

Phone: +16822312160

Email: cody@codycrafted.com

Website: https://www.codycrafted.com/